Shipping policy

1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmed.

2. Shipping Methods: We offer standard and expedited shipping options for domestic and international orders.

3. Shipping Costs: Shipping costs vary depending on the destination and selected shipping method. The exact shipping cost will be calculated at checkout.

4. Estimated Delivery Time: Delivery times very based on the shipping method selected and the destination. Standard shipping within Australia usually takes 3-7 business days, whilst international shipping may take longer.

5. Tracking Information: Once your deer has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

6. Customs and Duties: For international orders, please note that customs duties and taxes may apply upon arrival in the destination country. These fees are responsible of the customer.

7. Holiday Delays: During peak seasons or holidays, please allow additional processing and delivery time due to increased order volume and potential carrier delays. 

If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer support team at marketing.polarisblu@gmail..com